Current Job Vacancy

 Job Title: Pottery Technician

Location: Cardiff Pottery Workshops

Salary: Competitive Pay

Closing Date: 4/4/25

Hours: Part-time - including other dates to cover staff annual leave / events / exhibitions etc.

We are excited to invite applications for the role of Pottery Technician to join our creative and dynamic team. If you’re passionate about ceramics, customer service, and working in a hands-on, collaborative environment, we want to hear from you!

Key Responsibilities:

• Studio Operations: Assist in the daily operations of the pottery studio, ensuring everything runs smoothly and efficiently.

• Clay Preparation & Maintenance: Prepare clay for classes, including pugging, reclaiming, and ensuring stock levels are well-maintained.

• Marking-Up, Fettling & Glazing: Assist with marking up pots, fettling, and glazing bisqued pottery for classes.

• Kiln Operation: Safely load and unload kilns (after receiving proper training), ensuring ceramics are handled with care and placed in the correct areas for collection.

• Class Assistance: Support pottery instructors by preparing materials, assisting students, and ensuring classes run smoothly. Help with exhibitions and events as needed.

• Equipment & Studio Maintenance: Maintain and clean pottery wheels, equipment, and the studio itself. Follow and maintain the studio cleaning rota to ensure the space is tidy, safe, and welcoming.

• Customer Service: Provide excellent customer service by assisting visitors, helping them find their ceramics, and addressing any queries.

• Sales & Upselling: Drive the recruitment of new members and promote courses, workshops, and upcoming events. Encourage customers to book additional classes and workshops.

• Opening & Closing Procedures: Follow the opening and closing checklist to ensure the studio is properly prepared and secure at the beginning and end of each day.

• Teamwork & Initiative: Work collaboratively with your team while also being able to take initiative, adapt to new situations, and follow instructions when required.

Key Skills & Experience:

• Customer Service Experience: Previous experience in a customer-facing role with excellent communication skills and a friendly, approachable manner.

• Ceramics Knowledge: Some experience with clay and pottery techniques is preferred but not essential. A strong interest in ceramics is a must.

• Organizational Skills: Strong attention to detail, with the ability to manage multiple tasks efficiently in a busy environment.

• Team Player: Ability to work well with others in a fast-paced, creative environment.

• Proactive & Adaptable: Ability to follow instructions, take initiative, and work independently when needed.

• Sales & Engagement: Comfortable with upselling and promoting classes and memberships, with a drive to recruit new members and encourage repeat business.

What We Offer:

• Competitive Pay: Based on experience and training. Pension contribution.

• Flexible Hours: Full-time or part-time options available, with core hours including Monday 4-9pm and Saturday 1-8:30pm. Occasional cover required on other days, month to month.

• Professional Growth: Opportunities for development in the pottery and ceramics field.

• Supportive Team Environment: Work alongside a passionate and dedicated team of artists and learners.

• Creative Atmosphere: Be part of a welcoming, vibrant community of pottery enthusiasts.

• Studio Access: Unlimited access to the studio and set amount of firings per month.

If you have a passion for ceramics and customer service and are excited about being part of a dynamic team, apply today! We’re looking for someone who is not only technically skilled in pottery but also enjoys helping others, promoting the studio, and fostering a positive environment for all.

How to Apply:

Please send your CV and a brief cover letter outlining your experience and skills to kelly@cardiffpotteryworkshops.com

We look forward to hearing from you!